password manager won't work

[thenax]

I can't open kaspersky password manager and i can see extension chrome installed on my kaspesrsky profile but it didn't on chrome

[thenax]

also, if I click on kpm icon on desktop, nothing happens.

[Berny]

@thenax

Can you please provide more details 

 

[thenax]

21.19.7.527(b) on windows 11

 

[Berny]

@thenax Hello,

 

Please download and reinstall on top Kaspersky Password Manager ?

The KPM extension for Chrome is available here :
→ https://chromewebstore.google.com/detail/kaspersky-password-manage/dhnkblpjbkfklfloegejegedcafpliaa

[thenax]

It is not possible

Windows got this “already installed”

[Berny]

@thenax

5 minutes ago, thenax said:

Windows got this “already installed”

Please try with a clean install + reboot ?

[thenax]

i dont want to lose all my password

and so i can't uninstall kpm and reintall it

[Berny]

@thenax

Uninstalling KPM doesn’t remove the online vault, to play safe export your passwords before proceeding.