Password Manager for my iPad

[darrelj]

I already have kaspersky Total Security licence for 1 device (my windows desktop). Is the Password Manager also licensed to only that device ? Have I got to BUY another licence to use in my iPad?

[Berny]

@darrelj Welcome. Before installing KPM on your iPad  please take care that your KTS license code is in your MyKaspersky portal, but you will probably have to buy a separate KPM license.

K-Lab article : https://support.kaspersky.com/15201

 

[Poppy4]

I am using the free version of KPM at the moment. Please can you tell me if the paid for version will enable me to use it on my iPad Air2? Currently it is installed correctly but it won’t stay open and every time I want to use it on a website I have to click the key icon which then brings up the options. If I choose Kaspersky I have to put the master password in. If the paid for version will work as on my Windows 10 laptop I will subscribe.

[Berny]

but it won’t stay open

Welcome.
Please  see this Kaspersky Support artice :
https://support.kaspersky.com/KPMWin/8.5/en-EN/85219.htm

 

 

 

KPM for iOS is available on the App Store.

[Poppy4]

I downloaded it from the App Store but I don’t have that setting. I only have ‘never’ for the auto lock vault, which I have selected but it doesn’t work. Is there another app? 

[Berny]

@Poppy4

I can reproduce your issue on my iPad & iPhone,
Please submit a ticket to Kaspersky Technical Support :
https://my.kaspersky.com/techsupport#/requests/new 

[Poppy4]

Thank you. I will submit the ticket as requested.

[Danila T.]

Hi @Poppy4 

 

Please open these settings https://support.kaspersky.com/KPM/iOSTR45/en-US/153920.htm and create me sreen with result.

[Poppy4]

Is this it?:

 

 

[Berny]

@Danila T. Here is another iPhone screenshot

 

 

 

[Danila T.]

@Poppy4  please click on Never (in this window) and create screen with next window with settings.

[Poppy4]

Is this what you need?:

 

 

[Danila T.]

Yes. Can you click “After 3 minutes” and check problem?

[Berny]

Hi Danila,

Even after 3 minutes Touch ID is required.

Personally i am never on “Never” ... 

[Danila T.]

Hi @Berny 

 

Thanks for info.

[Danila T.]

@Bernyand @Poppy4 

The autolock option works if the product is not unloaded! If the product was unloaded, unlocking will be required regardless of these settings. Restarting the product after unloading counts as a new start (always requires unlocking). By Design.

[Berny]

Thank you @Danila T.  ?

[Poppy4]

Please can you tell me what you mean by ‘unloaded’?

[Berny]

@Poppy4 Just keep the app open , don’t swipe KPM out of your iPad screen.

[Danila T.]

Please can you tell me what you mean by ‘unloaded’?

 

 

 

Closing the app (the app is not running in the background).

 

[Poppy4]

Thank you for explaining. That is exactly what I have been doing and I still have to input the password each time I log on to a website. It doesn’t remain open. 

[Danila T.]

@Poppy4 This setting has no effect on unlocking via the system menu (when autocomplete on websites). It only affects the opening/closing of the application itself.

[Poppy4]

The problem is that it doesn’t work the same as in Windows 10. I load the application, put the master password in and leave the app open. When I log in to various websites I have to type the password in again - it does not auto fill, despite having selected that option in iOS settings. It just doesn’t work properly. I have used Kaspersky security for many years and that’s why I chose Password Manager but I will have to give up because I need one that works perfectly across all devices. It really is too much hassle on iOS.

[Danila T.]

@Poppy4 It's about the different architecture of iOS and Windows. Different applications work differently on these systems. They cannot work in the same way. There are peculiarities of each system. Using a fingerprint takes a few seconds. Why not?

[Poppy4]

Thank you for explaining. I find the fingerprints set up isn’t reliable.  Password Manager doesn’t work correctly on iOS so will remove it.