Over-sensitive blocking of forbidden sites

[Guest]

My 14 year old is trying to access a poetry website for a school project and it states ‘ tried to open the website https://poemanalysis.com from the forbidden category Weapons, explosives, pyrotechnics.’

 

What is that all about, it’s just a website of poems? Is there a way of improving the AI on this application?

[Flood and Flood's wife]

Hello @Toffee_589, 

Welcome!

Sometimes, KSK’s AI🤖 is not very smart, this may be one of those times🤔

To enable me to check/test, please tell me:

1. (Child’s) device operating system name & version? 
2. KSK version? 

• As an interim workaround please add an Allowed exclusion, see my image

Thank you🙏

Flood🐳

[Flood and Flood's wife]

Hello @Toffee_589, 

Additional to my previous reply, I’ve been able to replicate the issue, categorically, this is one of those times when KSK is dumb

 

The issue has been escalated to Kaspersky to be fixed. 

I will update this Topic with any progress.

Thank you🙏

Flood🐳

[Flood and Flood's wife]

Hello @Toffee_589, 

Website poemanalysis.com has been fixed

 

If any problems persist, please let us know?

Thank you🙏

Flood🐳

[Guest]

Thank you for your help Flood, apologies for the delay in responding.