Outlook not opening or showing error because of Kaspersky

[Talha Mazhar]

Hi,

I am here with a problem regarding the Kaspersky. Recently we have upgraded the Kaspersky security center to 13.2 after the upgradation it was working fine, but since few days it is causing a problem for the outlook. Whenever client open the outlook its shows an error message on screen and gives instruction to restart the PC. After the restart it gets open but some time later it does same problem. I need a solution for this problem. Why it is interrupting the outlook? 

I’m attaching a snapshot for your better understanding. 

[DonKid]

Please, open a ticket here.

[ak01]

You can exclude ost file from real time scanning...

[UOFM_Support]

Seen similar issues this week as well, and also excel saying  ‘not responding’ creating ticket now.