New Ethernet Network Detected on every boot for Hyper-V Virtual Switch [Merged]

[CommandosGrozny]

Not fixed still….

[Flood and Flood's wife]

Hello @Igor Kurzin, 

• Does the same advice you’ve provided to @dragoangel KSC Free и Npcap Loopback Adapter Найдена новая проводная сеть apply for @nickbiss39, @AlanB,  @Jsdn &   @CommandosGrozny, noting that they, like @dragoangel, are all using Kaspersky Free software? 

Please advise?

Thank you🙏

Flood🐳 +🐋

[yksepsak]

To cut a long story short I have the exact same extremely annoying situation as this guy in the free version is facing here: 

Link

 

It is 100% the same, I have 4 network adapters and 4 virtual network adapters so each time I boot up or resume from sleep Kaspersky asks me 8 (eight) times to block, restrict or allow network activity. 

It’s utterly annoying. Kaspersky cannot remember the networks at all. Same subnets same IPs.

windows 10 x64 build 19042

kaspersky internet security   21.2.16.590 (b)

[Berny]

@yksepsak Welcome. Please contact Kaspersky Lab Technical Support https://center.kaspersky.com 

[Guest]

Before creating a request to Tech support, please try to restore settings in product and retest the issue.

Please tell about the results.

Thank you!

[Flipper]

The marked solution is NOT a solution!!

#1. Even adding the subnet’s to the list of exceptions (App » Settings » Network Settings » Manage Exclusions) does not solve the problem.

Also, once you add the subnet x.x.x.x/20, the subnet mask is removed!  This field is only designed for DOMAIN NAMES! Thus why it is Faulty and limited!

 

#2. I have cancelled the renewal for another client this week as they are fed up with the past 9 months of pop-ups after the system resumes and no solution available. So another 35 customers cancelled - that is the FOURTH client who has “demanded” we switch to an alternate solution. 

We do a lot of community service work - not charging charities and community groups for our labour, only for parts (mostly subsidised through channels).

Kaspersky is not doing any favours for themselves by not resolving this issue. This is impacting Kaspersky’s reputation. I will NEVER recommend Kaspersky any more to customers (commercial, government, consumers and charities).

stop demanding customers send you logs and traces!  install the software yourself and stop wasting customer’s time!  this is not professional!  😵💩👎 

[Removed]

I am really disappointed by Kaspersky’s “Community” and complete lack of support.

This issue is documented in these forums AND elsewhere!   😵💩👎 

[Flipper]

Screenshot of exclusions that do not work (and subnet is lost - e.g. 172.xx.xx.1/20). Only designed for domains! Not good! Should support both, just like a firewall.

 

 

Screenshot of pop-up that will not go away, after resuming Windows…

 

 

Updates are automatic. Kaspersky Security Cloud v21.2.16

I have Windows Sandbox enabled (hence Hyper-V Ethernet adapters) via Windows 10 Pro latest (10.0.19042.804)

Intel Core i7-7700HQ, 32GB DDR4 RAM, 2TB + 512GB SSD - MSI Stealth Pro GS73VR.

 

IP ADAPTER IP CONFIG...

Windows IP Configuration
   Host Name . . . . . . . . . . . . : MSI
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Ethernet:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Killer E2500 Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 44-CC-66-DC-00-AF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Wi-Fi:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Killer Wireless-n/a/ac 1535 Wireless Network Adapter
   Physical Address. . . . . . . . . : 0C-A7-A1-11-3A-3B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.50.215(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, 15 March 2021 8:08:38 PM
   Lease Expires . . . . . . . . . . : Wednesday, 17 March 2021 3:00:55 AM
   Default Gateway . . . . . . . . . : 192.168.50.1
   DHCP Server . . . . . . . . . . . : 192.168.50.1
   DNS Servers . . . . . . . . . . . : 192.168.50.1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Wireless LAN adapter Local Area Connection* 11:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 0E-A6-D1-11-3A-3B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Local Area Connection* 13:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 0E-A6-D1-11-3A-3B
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes


Ethernet adapter Ethernet 2:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter
   Physical Address. . . . . . . . . : 00-FF-89-5E-36-1B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes


Ethernet adapter VMware Network Adapter VMnet1:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
   Physical Address. . . . . . . . . : 00-50-56-C0-00-01
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e9eb:1000:3bc9:1cc7%9(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.40.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, 16 March 2021 3:00:56 AM
   Lease Expires . . . . . . . . . . : Tuesday, 16 March 2021 3:45:55 AM
   Default Gateway . . . . . . . . . : 
   DHCP Server . . . . . . . . . . . : 192.168.40.254
   DHCPv6 IAID . . . . . . . . . . . : 1275088982
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter VMware Network Adapter VMnet8:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
   Physical Address. . . . . . . . . : 00-50-56-C0-00-08
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1149:16d3:6ba1:bf3b%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.80.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 1375752278
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter Bluetooth Network Connection:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 9C-B6-D0-19-4A-5C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes


Ethernet adapter vEthernet (Default Switch):
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter
   Physical Address. . . . . . . . . : 00-15-5D-E0-30-C0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::84a6:e2dd:d314:ee26%8(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.18.208.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 134223197
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter vEthernet (Ethernet):
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #2
   Physical Address. . . . . . . . . : 00-15-5D-DC-66-18
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::59e6:4ea3:850e:a383%49(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.48.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 822089053
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter vEthernet (VMware Network ):
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #3
   Physical Address. . . . . . . . . : 00-15-5D-00-9F-D6
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4001:fac8:4be3:e278%41(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.24.112.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 687871325
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter vEthernet (VMware Network ) 2:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #4
   Physical Address. . . . . . . . . : 00-15-5D-30-70-7B
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::992f:bba1:445c:496d%59(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.23.64.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 989861213
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter vEthernet (Ethernet 2):
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #5
   Physical Address. . . . . . . . . : 00-15-5D-01-11-E5
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::906f:ef74:e576:69d0%69(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.21.224.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 1157633373
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter vEthernet (Wi-Fi):
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #6
   Physical Address. . . . . . . . . : 00-15-5D-5A-22-9A
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::39fd:8d42:b90b:ed3%16(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.26.224.1(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 268440925
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-C7-C3-29-44-CC-66-DC-00-AF
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

 

 

[Flood and Flood's wife]

Hello @nickbiss39, @Jsdn, @AlanB, @emma1234, @CommandosGrozny, @yksepsak, @Flipper:

FYI, to all who use Kaspersky free software & cannot raise topics: 

In Topic raised by @drlex Не сохраняет свойства сетевых адаптеров, @Igor Kurzin responded to @drlex’s query:

❓ “Is it possible to keep the settings for the adapter and without queries all new networks are written to the selected group manually?”

IK answer: “There is no such possibility at the moment, but a requirement (4227445) has been established”. 

We understand, after tagging this topic again, Kaspersky experts are aware of the issues reported in this topic & have associated them with the same requirement. 

Thank you🙏

Flood🐳 +🐋 

@Anonymous, we’d tag you to, but weirdly, you don’t exist.  

[Flipper]

Thanks

AND … don’t forget, to FIX the issue with the Exclusions section, so to permit:

• IP Addresses (12.23.34.111)
• IP Addresses and Subnet mask (12.23.34.0/8 or 12.23.34.0/255.255.255.0)
• Domain name use (already available).

Rather than only for domain name, then you can exclude subnets or just IP’s which is more useful than just excluding domain names (when not all addresses on the internet have a domain name! But they all have IP addresses!!!).

Thanks.

[Igor Kurzin]

Hi Flood, 

That was an accident. Now anonymous exists under this account: https://community.kaspersky.com/members/anton-mefodys-19642

[Flood and Flood's wife]

Hi @Igor Kurzin, 

Thank you👌

Not sure if you recall, there was an Anonymous who requested you delete his account & assure him the account & all associated data, was totally gone “forever”; which is why we queried this Anonymous account; 

Thank you🙏

Flood🐳 +🐋 

[Igor Kurzin]

Removed the link, as it was leading to the admin console. 

Here is the one for Mefodys: https://community.kaspersky.com/members/anton-mefodys-19642

[Flood and Flood's wife]

Hello @Igor Kurzin, 

You must have a 🔮 !😅

Point 1: (We) haven't been able to tag Anton M for days, thought he may have left 😿, all his PMs (to us) have disappeared, which is a disaster; today, we can tag him, but, a search of Anton Mefodys, no posts / replies, his work has vanished → Topics 0 Replies 0 Solved 0 Followers 0 Following 0

😭

Point 2. Are @Anton Mefodys & @Anonymous the same entity? 

Thank you🙏

Flood🐳 +🐋 

[Flipper]

Hi, So how long do typical issues take to be fixed and trickle down to users? 3 months? 2 weeks? Few days?

I have not removed Kaspersky or submitted new order for A/V for these client sites.

Thanks

 

p.s. Very strange to link requests/bugs from two different languages…

https://community.kaspersky.com/produkty-dlya-doma-russkoyazychnyy-forum-18

p.p.s. “Requirement” do you mean a feature request / bug request? Or do you actually mean a “requirement”?

p.p.p.s. Can you please check the “Requirement” 4227445 and make sure it includes two/three additional clear issues associated to this pop-up problem?

1. If Allow / Block then save choice to list in Kaspersky settings. Can manage list of networks there regardless if Kaspersky Firewall is used (I prefer WCF by Malwarebytes on my systems).
2. Allow adding permit / block / disabled (3 state button) for each network adapter etc. ie. Disable the rule and fallback to firewall rules. Or override and block / allow. 
3. Can domains have modifiers? e.g. example.[com|net|co.uk|ru] or IP addresses? 12.23.34.[1-123]?
4. Add “New Network Connection” notification dialogue to a category under Kaspersky settings > Notifications > Groups so you can disable this group of notifications.

Thank you! 😃😃 :D

 

In Topic raised by @drlex Не сохраняет свойства сетевых адаптеров, @Igor Kurzin responded to @drlex’s query:

❓ “Is it possible to keep the settings for the adapter and without queries all new networks are written to the selected group manually?”

IK answer: “There is no such possibility at the moment, but a requirement (4227445) has been established”. 

We understand, after tagging this topic again, Kaspersky experts are aware of the issues reported in this topic & have associated them with the same requirement. 

 

[Flood and Flood's wife]

Hello @Flipper, 

Re “p.s. Very strange to link requests/bugs from two different languages”, why? 

Thank you🙏

Flood🐳 +🐋 

[smu44]

I opened a case at KIS support months ago for this.

They didn’t provide any solution, their only advice was … to remove HyperV ! 😮

 

Trying to find a solution by myself, I may have found why it is so difficult : in HyperV or SandBox mode, virtual switch and virtual ethernet adapter are removed recreated at each reboot.

So the MAC addresses change every time, KIS will detect a new adapter and ask what to do with it.

This is wanted for a regular (physical) adapter, but not for the virtual …

 

I think the only solution would be for Kaspersky to implement a filter on the adapter type, preferably manageable by the users.

It’s not that hard to get adapter type, class, driver using WMI.

 

[Flood and Flood's wife]

Hi @smu44, 
Welcome!

According to the advice from Kaspersky @Igor Kurzin, this is in hand with the experts - a fix is expected. 

Thank you🙏

Flood🐳 +🐋 

[ivangill]

I am having the same issue

I am on the current version of Security cloud free as of 7 April 2021
So recommended advice remains, change AV provider.
Shame I quite liked Kaspersky

[Anton Mefodys]

Hello!

There is a suggestion regarding improvement of the current behavior in future versions - 4227445.

 

[ivangill]

I just signed up for 3 years of webroot, muchnless noise and better zero day protection, will check new version of Kasperky after that.

Regards

Ivan

[xenos]

I have this issue, but it pops up about EVERY HOUR or so. If I don’t find a fix soon I’ll be uninstalling bc its quite annoying. I have Windows Sandbox, Sandboxie and Virtualbox installed with HyperV. I’m using the free version of Kaspersky that is up to date, so no fix as of me writing this 11/2021. Thanks for the info guys. 

[ananasov]

Still no fix for this issue?

[Jono]

This issue has been ongoing for me for at least a year; supposedly was left in the hands of the “experts” 9 months ago and still no meaningful fix or even update. So much for these so-called “experts”.

[Jono]

Hello!

There is a suggestion regarding improvement of the current behavior in future versions - 4227445.

 

Did this ever happen??

[Salvador]

1 Year later and this issue is still not fixed.