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My Kaspersky removal tool displays dozens of products to remove


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Posted

I uninstalled Kaspersky from my system, but then I learned that I should use the Kaspersky removal tool to fully remove it. So I did that and the tool displays dozens of products to be removed. Some of the products don't even leave the list when I remove them. What on Earth am I to do? The image doesn't even show all of the products that are listed. 

image.png

Posted

@heckla22 Welcome.

It looks like you have left overs from several previous /old Kaspersky products 🤔 , can you run any application from the list ?

Posted
1 minute ago, Berny said:

@heckla22 Welcome.

It looks like you have left overs from several previous /old Kaspersky products 🤔 , can you run any application from the list ?

No I cannot. There are no Kaspersky applications in the control panel. 

Posted

@heckla22

Please have look in your registry with Regedit ?

Also before proceeding please backup your system and take care to save your personal files on an external device !

Posted

Hello @heckla22,

you probably start the remover with the parameter nodetect. This will show you everything that the remover could remove if it is there.
Run the remover without parameter and it will show you what is effectively on your computer. Probably nothing.

The remover should only be used together with the support, then these misunderstandings do not happen.

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  • 2 weeks later...
Posted

the normal behavior of simply start the tool is showing all the product it is able to remove

choose one to proceed

Posted
On 9/5/2023 at 1:44 PM, heckla22 said:

but then I learned that I should use the Kaspersky removal tool to fully remove it

and you should not

if you start uninstallation from windows control panel and no error occured during the removal

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