My emailed license ID has more than characters. How to activate? [Closed]

[alexeyEMC]

I have purchased a 2 year subscription and got an email with license ID. When the application is asking for the activation code it is asking for 20 character code in 5 digit/letter sections, well my emailed license has way more characters. What do you do??

[Flood and Flood's wife]

Hello alexeyEMC, Welcome! The activation code is alpha-numeric grouped as 5 5 5 5 combinations. The license key is alpha-numeric grouped as 8 4 4 4 12 combinations. ---- Unfortunately, here in the Community portal we cannot resolve license / product activation issues. ---- For any activation code, licensing issues, it's necessary to contact Kaspersky Lab Technical Support. https://support.kaspersky.com/b2c, choose your region/location, select your choice of contact, phone, online chat (if it's available in your region), or log into your MyKaspersky account, create an incident request, use template "activation & liscense issues" https://my.kaspersky.com/techsupport#/requests/new Best regards.