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My domain has been flagged by Kapersky internet security

Jan B

By Jan B
in Kaspersky Internet Security

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Jan B

Jan B

Posted
Posted

Hi,

Our website has been falsely flagged as a phishing site.

We have throughly checked every website and server and there is no malware present. The site is only accessible for registered users, therefore only a login-component is shown. The site does not pretend to be any other entity. I'd like to request a re-evaluation.

Thanks in advance,

 

Jan Bijster

harlan4096

harlan4096

Posted
Posted

Welcome to Kaspersky Community.

 

I have just reported to K. analyst, waiting for final verdict.

  • Like 1
harlan4096

harlan4096

Posted
Posted
Quote

Hello,

Dear User,

Thank you for sending a request to Kaspersky!
We checked the link you have sent us.
It has been confirmed as a false positive. The link will be excluded from our anti-phishing databases.

 

  • Like 1
Jan B

Jan B

Posted
  • Author
Posted

Good to hear it, thanks for the quick action

  • Like 1
  • 1 month later...
Jimmywick

Jimmywick

Posted
Posted

The site may contain phishing links, malicious code or other threats.
When the website is accessed, content from the higher-level website may be loaded, which may be considered unsafe by Kaspersky Security Network.
The site may contain content considered sensitive. If Parental Control is enabled, such site will be blocked.
Other causes unrelated to threats.
Issue with a website certificate. This may be a sign of a fake website, also the issue can be caused by an expired website certificate, or a website certificate based on a Windows root certificate that has expired.
For example, on September 30, 2021 a DST Root CA X3 certificate has expired. To view the Windows root certificate on which the website is based, in the Kaspersky notification click View certificate and open the Certification path tab.

 

Regards,
J wick

SystemInfo

SystemInfo

Posted
Posted
On 6/29/2022 at 11:42 AM, harlan4096 said:

 

I just updated the database, still the site cannot be accessed. even though Kaspersky's developer team reported that it would withdraw from the list. I still can't access the site.

Flood and Flood's wife

Flood and Flood's wife

Posted
Posted
4 hours ago, SystemInfo said:

I just updated the database, still the site cannot be accessed. even though Kaspersky's developer team reported that it would withdraw from the list. I still can't access the site.

@SystemInfo, @harlan4096

?Confirmed: 

image.thumb.jpeg.f9f3659b36326bda84e23a8471825b12.jpeg

image.thumb.jpeg.a5f43091c97a3204e67b95efa5ebc579.jpeg

 

image.thumb.png.583bbf69c85a60a3961502824fa5c1b6.png

Thank you?

Flood?+?

  • Like 1
Flood and Flood's wife

Flood and Flood's wife

Posted
Posted
11 minutes ago, harlan4096 said:

Weird, I forced VT to recheck and: https://www.virustotal.com/gui/url/6f173ef2560711fb0aa77f3b2798e6c22efc161981ff8efe46efbdf2a43a3ff7?nocache=1

Hello @harlan4096, 

VT result confirmed: VirusTotal - URL - 6f173ef2560711fb0aa77f3b2798e6c22efc161981ff8efe46efbdf2a43a3ff7

BUT: KTS app still alerts: 

 

  • Note: KTS databases have been updated. 

Thank you?

Flood?+?

  • Like 1
Flood and Flood's wife

Flood and Flood's wife

Posted
Posted

Update @harlan4096, 

MR6 also blocks buurkracht-online.nl

image.thumb.jpeg.984c8f21c9d4958fc6aa7c2d5302a909.jpeg

Thank you?

Flood?+?

  • Like 1
SystemInfo

SystemInfo

Posted
Posted
4 hours ago, Flood and Flood's wife said:

Update @harlan4096, 

MR6 also blocks buurkracht-online.nl

image.thumb.jpeg.984c8f21c9d4958fc6aa7c2d5302a909.jpeg

Thank you?

Flood?+?

Kaspersky Team: After more than 14 hours after my post it's still being blocked by KTS.

image.thumb.png.b3a6deee922ea352828be7fbf5675157.png

SystemInfo

SystemInfo

Posted
Posted

Could someone from the Team explain, technically, why on the site. https://opentip.kaspersky.com/ shows that everything is ok.
but when we update the product with new definitions it never works, my doubts remain, we are really protected. is Kaspersky's update database really protecting us? this problem has been going on for ten of the 28th of June - it's been 7 days so far it hasn't been updated on our PCs. this sets a precedent for thinking we are unprotected.

harlan4096

harlan4096

Posted
Posted

You better send again the URL to K. analysts via KOTIP

 

I just reported again.

  • Like 1
SystemInfo

SystemInfo

Posted
Posted (edited)
22 minutes ago, harlan4096 said:

You better send again the URL to K. analysts via KOTIP

 

I just reported again.

This is the problem, I already sent the site itself informs that it is safe, however when I go to access the KTS it does not leave informing that it is a threat.

image.thumb.png.b3db1faf34e66e9683301904800b2604.png

Edited by SystemInfo
SystemInfo

SystemInfo

Posted
Posted
2 hours ago, SystemInfo said:

Could someone from the Team explain, technically, why on the site. https://opentip.kaspersky.com/ shows that everything is ok.
but when we update the product with new definitions it never works, my doubts remain, we are really protected. is Kaspersky's update database really protecting us? this problem has been going on for ten of the 28th of June - it's been 7 days so far it hasn't been updated on our PCs. this sets a precedent for thinking we are unprotected.

That's why I asked this question and so far I have not had an explanation of what is happening. KTS antivirus base is not protecting me?
We have two pieces of information the KTS says and a threat is the website https://opentip.kaspersky.com/buurkracht-online.nl/
informs that it is safe, are there two databases? we are protected by thinking about other threats. we have different results. this is wrong.

SystemInfo

SystemInfo

Posted
Posted
3 hours ago, harlan4096 said:

 

Thanks for the reply.
when he said next update he is saying database update or product version update?

SystemInfo

SystemInfo

Posted
Posted
12 hours ago, harlan4096 said:

Yes, databases

OK thank you.

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