My computer dont turn on. Surface Pro 6.

[vicveneno]

I've installed kaspersky and it start to make an intervention. Than it ask me to make a hole scan on my computer when it started my screen got all white so I decided to shut down to see if it would go back to normal. It was shuted down but now dont turn om anymore.

 

I have a Surface Pro 6 if that helps in anything.

[Yury N.]

Hello.

Which kaspersky product are you using?

[Melissa]

I have been facing the same issue.

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