My Activation code has only 13 digits

[Rafal]

Hi , I bought an activation code for “Kaspersky Anti-Virus Starter Pack 1PC” , then I’ve download and installed Kaspersky Anty-Virus on my Laptop, but the problem is with the code,  it should be 20 digits , but my code is only for 13 digits . Why my code which I bought doesn’t match ?

Best Regards

Rafal

[Berny]

@Rafal Welcome.

Please contact Kaspersky Technical Support

→ https://support.kaspersky.com/b2c#contacts 
→ Contact us → Product help → E-mail → Contact Support
→ Form → Request Type ? → Select "Activation and license issues"
→ Contact Support