Multi-modal Scheduling function not available on only 1 of 3 PCs

[rvs007]

I have three Windows 10 PCs all running Kaspersky Total Security and Kaspersky Safe Kids Premium.  On two of the three PCs, the multi-modal scheduling feature is available where I can set both a daily limit and specific downtimes.  However, on the third, that option is not available--I can only pick daily limit or downtime, but not both.  How is that possible when all three PCs are running the same versions of Windows 10 (v2004), KTS (21.1.15.500 (a0) and KSK (1.0.5.6123 (e))? 

[Flood and Flood's wife]

Hello @rvs007,

Welcome!

On the PC that has the problem:

1. Has “I can only pick daily limit or downtime, but not both” issue always existed?
2. Has KSK been uninstalled & reinstalled according to documented procedures? 
3. May we have a GSI & Windows Logs please? 

Please post back?

Thank you🙏

Flood🐳

[rvs007]

Thanks @FLOOD for your quick response:

1. I’ve always had this issue of not having the multi-modal schedule function working on this computer.
2. I’ve uninstalled and reinstalled KSK as recently as earlier today.  I’ve also made sure I’ve updated to the latest version of KSK (1.0.5.6123 (e)).
3. I’ve attached the GSI & Windows Logs file to this post.

Thanks.