Mobile Device Enrollment Skipping Group Selection Causes Trial Mode Instead of Licensed Policy

[Pogiako121]

Hi all,
I’m currently managing Kaspersky Security Center in a BPO environment and encountering an issue with mobile device enrollment. Here’s the situation:

• I send the invitation link directly from a licensed mobile policy.

• However, some users skip the group selection step during enrollment on their devices.

• Despite the invitation being linked to a licensed policy, devices that skip group selection end up in trial mode instead of getting the licensed policy applied.

• In my test environment (trial license), if a user skips the group, the device still gets assigned to a default “Mobile Devices” group and receives a trial license.

• This causes conflicts like banking apps being blocked until a custom policy is applied.

My questions are:

• Is skipping group selection always going to cause devices to miss the licensed policy in a production environment?