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Microsoft Edge extension turn on recommendation won't "ignore" keeps reappearing.


Go to solution Solved by Buddel,

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Cptrossco1
Posted

Hi, every time I start my computer Kaspersky shows in recommendations that I need to turn on the Microsoft Edge extension.
This is already installed!
I have tried uninstalling the extension and reinstalling it but that has no effect, also tried resetting the browser.
If I 'ignore' the recommendation, it does disappear & show in the list as ignored but the notice still comes back again! 
How do I stop this recommendation from appearing each day when I start my PC?

Kaspersky Premium 21.19.7.527
Kaspersky Protection 2.10.9.1
Microsoft Edge 
Version 130.0.2849.68 (Official build) (64-bit)
 

image.thumb.png.a49b1961f85fdb35a5bca341c1682c27.png

  • Solution
Posted

I had the same problem a couple of months ago. Only uninstalling and reinstalling Kasperksy helped to activate the MS Edge extension. It is therefore always a good idea to uninstall an old K version before installing a newer build.

  • Thanks 1
Cptrossco1
Posted

Thanks Buddel, I uninstalled and reinstalled as you mentioned and this has certainly worked! ☺️

  • Like 1

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