Malware G.exe is not being recoganized as malware. [Closed]

[CrimsonCrsdr]

when i shut down my laptop some G.exe file prevents my windows from shutting down. I heard that it is a malware but kaspersky doesn’t  remove it or even recogonizing it as a malware. What should i do?

[richbuff]

Welcome. Please see: https://www.zdnet.com/article/windows-10-microsoft-unmasks-the-mysterious-g-app-stopping-you-shut-down/

[CrimsonCrsdr]

thanks