Malicious object detected in System Memory and Disinfection impossible

[SumSo178]

HI, i am using Kaspersky Endpoint Security 11 on my windows server 2012 and after the Critical Areas Scan, it said Malicious object detected    Trojan.Multi.Accesstr.amf in system memory, but nothing happen after i clicked the “Resolve” button, and the report said Disinfection impossible.

May i know what can i do to remove the malicious object?

[s_keene]

Please see the following KB about this Trojan.  https://support.kaspersky.com/common/diagnostics/15387