Macos Kaspersky Plus auto pop up window

[emakashov]

MacOS Ventura 13.5.2

Kaspersky Plus 23.0.0.179c

 

Hello there! Kaspersky pops up a window at any time almost everyday, even over full-screen applications, and says me that I am protected. Great! But I disabled not important notifications and still watching what I wouldn't like to see. How to fix it? Thanks

[Flood and Flood's wife]

2 hours ago, emakashov said:

MacOS Ventura 13.5.2, Kaspersky Plus 23.0.0.179c

• Kaspersky pops up a window at any time almost every day, even over full-screen applications, and tells me that I am protected.
• Great! But I disabled not important notifications and still watching what I wouldn't like to see.
• How to fix it? Thanks

 

Hello @emakashov, 

Welcome!

1. What are the five queued Recommendations?
2. IF the News item is read, does the GUI stop popping up & yelling at you? 

Please post back? 
Thank you🙏
Flood🐳+🐋

[emakashov]

On 9/27/2023 at 7:04 PM, Flood and Flood's wife said:

Hello @emakashov, 

Welcome!

1. What are the five queued Recommendations?
2. IF the News item is read, does the GUI stop popping up & yelling at you? 

Please post back? 
Thank you🙏
Flood🐳+🐋

Recommendations are install browser's extentions and password manager. I tried to "read" news, still fine. But I don't want to read news every time in future 😞

[Flood and Flood's wife]

5 minutes ago, emakashov said:

I tried to "read" news, still fine. But I don't want to read news every time in future 😞

Hello @emakashov, 

You're most welcome! 

Thank you for posting back!

• Contact Kaspersky Customer Service - On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 
• Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋