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m1 pro无法安装


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尊敬的用户您好:

关于此问题,我们需要您提供一下检测报告,以帮助我们查找问题。
1.请访问下面的链接下载工具
链接:https://media.kaspersky.com/utilities/ConsumerUtilities/KLlogsGather.tar
2.找到下载的压缩包KLLogsGather.zip,将其解压后打开
3.再次安装卡巴斯基程序,等待问题再次出现(请将界面提示完整截图,稍后请发送给我们)
4.打开Finder菜单,选择“实用工具”,找到并打开“终端”程序
5.将KLlogsGather文件拖放到终端窗口中,按键盘上的Enter键。
6.等待脚本完成所需的操作,在您的桌面上找到 SendToKL.zip,通过此邮件回复给我们

如操作时遇到问题请点击下面的链接查看相关图文教程http://support.kaspersky.com/us/general/dumps/10909

最后,请您将日志与截图一并发送给我们。

技术支持邮箱:china-support@ kaspersky.com  (k前面有个空格,请手动删除)

谢谢

Edited by Yliven
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