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Looking for User time remaining


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Posted

My child wants to Look how many User time ist remaining.

Flood and Flood's wife
Posted

Hello @Gab67
Welcome!

  • What type of device does your child use? 

Please post back?

Thank you🙏

Flood🐳 &🐋

Flood and Flood's wife
Posted

Hello @Gab67

Thank you👌

  • On an android device, unlike windows, your child will not be able to see the remaining time and or, any time schedule. 
  • We checked with Kaspersky Level 1 support, they advised this is how KSK is designed for android, they were unable to explain why; they are seeking advice from the KSK development team. 
  • We will update you when the information is shared with us. 

Thank you🙏

Flood🐳 &🐋

  • 9 months later...
Flood and Flood's wife
Posted

My child wants to Look how many User time is remaining - Android mobile

Hello @Gab67

  • Wed 14-October-2020, 16:30 - Kaspersky developers responded:

This is a suggestion, it’s been added into it incident. “

Friday, 6 August 2021 14:30 - Kaspersky developers advised: 

The suggestion has no definitive release dates.”

  • Friday, 6 August 2021 14:45 -  Kaspersky operator advised: 

If you have additional questions about ETA, you may ask us again in the future if the fix still not implemented. We will now proceed to close the case.”
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Kaspersky are clearly oblivious to the fact we have better things to do than repeatedly raise INCs for issues that already had an INC. 

The only way you/us will know if the feature is implemented, is if it “magically” appears. 

Kaspersky provide no updates & rudimentary information in KSK app, in Google Play Store. 

Thank you🙏

Flood🐳 &🐋

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