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Loading the Application (KIS) after PC restart [Closed]

  • Author
The following happens after I install an app and need to restart my PC to complete the install. -When I open KIS, I get a dialog box indicating that Kaspersky is loading the application prior to opening with the normal interface. If I hadn't manually opened KIS, would it not be active?

Solved by Berny

Featured Replies

Need to restart my PC to complete install of application (not KIS) When I open KIS, I get a dialog box indicating that Kaspersky is loading the application prior to opening with the normal interface. If I hadn't manually opened KIS, would it not be active?
Hello IrvZaritsky, Welcome!
  1. Is KIS configured to "launch" at computer startup?
  2. To confirm KIS is active (without you manually selecting KIS application), please reboot, after logging in, don't select KIS application at all, start Taskmanager, check KIS application status?
--- Please also tell us: (1) Operating system full name x home/pro/beta? version? build? release? What Version of Windows Do I Have? (2) KIS (free or licensed? - see below for this question), version? patch(x)? x= letter How to find the version of your Kaspersky Lab product (3) Please post an image of the KIS dialogue box? Thanks so much. Kaspersky free has limitations, if we know the software in use we are able to provide more accurate analysis, information and solutions.
  • Solution
Also, if the option below is checked and you open Kaspersky right after startup , the opening from the dialog box indicating that Kaspersky is loading prior to opening the normal interface is a normal behavior.
  • Author
I have Windows 10 Pro v 1903, Build 18362.295. 3-PC license of KIS 19.0.0.1088(g). Under Services.msc, I have: -Kaspersky Anti-Virus Service 19.0.0 Running, Automatic, Local System -Kaspersky Secure Connection Service 19.0.0 Running, Automatic (Delayed Start), Local System -klvssbridge64_19.0.0, Stopped, Manual, Local System KIS Autorun is turned on. Unfortunately, I can't post an image of the dialog box as it disappears quickly and the the normal KIS interface appears. Thanks for any help!
Are you talking about this dialog box
  • Author
Yes!
Please see my first post in this Topic
  • Author
This only occurs after installing a new s/w package and restarting the PC. If this is normal behavior and i hadn't opened KIS, would KIS be fully loaded? If this is not normal behavior, what additional information can I provide? --Thanks for your help!
If the dialog box is not hanging and switches after some seconds to the normal GUI then you are safe. Also please check if the Kaspersky icon shows up in the system tray.
  • Author
The Kaspersky icon shows up at startup and the Windows Security shield has a green check. OK, I will assume everything is normal and my system is safe. Many thanks for your time and efforts!
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