License Limit on key file exceeds

[Tahmeed702]

We have a situation where License Limit on key file exceeds and We have identified a mismatch between the license keys recorded in the KSC license console (no. of active on devices exceeds limit) and in our report section (image attached).

 

Same Key file is shown in KSC MMC

 

The current status we found as followed-

 

** Kaspersky License: (Attachment- IMG-001.jpg)

   

Limit	Active on Device
3600	4572
1000	1041

 

 

** Report on Usage of License Keys: (Attachment- IMG-002.jpg)

 

Limit	Active on Device
3600	2986
1000	733

 

** Device Count Under the License: (Attachment- IMG-003.jpg, IMG-004.jpg, IMG-005.jpg, IMG-006.jpg)

 

Limit	Active on Device
3600	2987
1000	736

 

 

From the above analysis, we see 'Report on Usage of License Keys' and 'Device Count Under the License' (we calculated from export file) are close to the similar, but Kaspersky License information has a remarkable mismatch.

 

 

 

[Demiad]

@Tahmeed702 hello

I think you have old device objects in the Unassignment group. Please check the report at https://support.kaspersky.com/13182#block7 and try to use the article to resolve your problem. Thank you. 

[Tahmeed702]

1 hour ago, Demiad said:

@Tahmeed702 hello

I think you have old device objects in the Unassignment group. Please check the report at https://support.kaspersky.com/13182#block7 and try to use the article to resolve your problem. Thank you. 

We have deleted all of them