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License key stored in My Kaspersky but couldn't be activated

Hello,

Stored a license key in my account before the cuurent one is expired. It expired 2 days ago now and the new one seems not automatically activated, the app on my PC is still saying subscription expired.

Kaspersky Plus

 

 

Solved by Berny

Featured Replies

  • Solution

 @MR2 Welcome.

Please try this :

  1. Disable (Uninstall) Kaspersky Plus
  2. Go to https://my.kaspersky.com/MyLicenses#/portal/pages/licenses → Kaspersky Plus → Download
  3. After download , the on top installation will start automatically.
  4. Wen the installation is completed → update Databases
  5. Reboot (Shutdown)
  • Author

Thanks.

It says the activation code doesn’t work for the current region. I’m now abroad, and the key was indeed purchased in my home country. Good to know.

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