language switch when entering password

[fanto666]

when entering password to KIS2019 application, the language switch hotkey (left alt+shift) does not work. is it a kind of safe keyboard handling? is it possible to make language switch hotkey working?

[Berny]

Welcome. Did you try this https://support.kaspersky.com/4523

[fanto666]

I'm not asking to switch KIS language, since it is already set to english. When user's keyboard is switched to non-english, I can't switch keyboards using hotkey in KIS, because the hotkey does not work. I must switch using mouse keys on taskbar, which is annoying.

[The Shield]

I'm not asking to switch KIS language, since it is already set to english. When user's keyboard is switched to non-english, I can't switch keyboards using hotkey in KIS, because the hotkey does not work. I must switch using mouse keys on taskbar, which is annoying.

I think that is not possible, the only way is switching using the taskbar.

[fanto666]

any idea why? it can be done in other apps...

[Guest]

I'm not asking to switch KIS language, since it is already set to english. When user's keyboard is switched to non-english, I can't switch keyboards using hotkey in KIS, because the hotkey does not work. I must switch using mouse keys on taskbar, which is annoying.

when entering password to KIS2019 application, the language switch hotkey (left alt+shift) does not work.

[Friend]

Hi fanto666 You problem is reproduced. Solution one: collect traces and send them to technical support so that they can fix a bug. The problem is also in the 2020 version of the Kaspersky Internet Security

[Guest]

I'm not asking to switch KIS language, since it is already set to english. When user's keyboard is FileZilla Malwarebytes Rufus switched to non-english, I can't switch keyboards using hotkey in KIS, because the hotkey does not work. I must switch using mouse keys on taskbar, which is annoying.

when entering password to KIS2019 application, the language switch hotkey (left alt+shift) does not work.

[Wesly.Zhang]

Hi @fanto666 

Accroding to my test, This issue has been solved in the latest KIS 2020. Could you check it and reply result here?

Thanks in advance!

Best regards.