KSC11 and Self service portal not listening on port 8081

[ksc]

On KSC11 server I have tried to install the Self Service portal using the Install button in KSC11 - self service portal version 11.0.95. Online help site https://help.kaspersky.com/KSC/SP3/en-US/33389_1.htm says default port after installation is 8081 for self service portal and web console 8080, Only port working is port 8080 after installation. Is there any custom configuration needed to start self service portal? Thanks, Grega

[Dmitry Parshutin]

On KSC11 server I have tried to install the Self Service portal using the Install button in KSC11 - self service portal version 11.0.95. Online help site https://help.kaspersky.com/KSC/SP3/en-US/33389_1.htm says default port after installation is 8081 for self service portal and web console 8080, Only port working is port 8080 after installation. Is there any custom configuration needed to start self service portal? Thanks, Grega

Hello! Please check this article https://help.kaspersky.com/KSC/11/en-US/89272.htm. Thank you

[ksc]

I think this version 11.0.95 is not for self service portal in installation, there is only configuration for web console 8080 and not for self service portal 8081. Is there any other installation file to download? I have downloaded kscw10.0.196.0en.exe older version from web and there is in installtion step for self service portal 10. Now I have two web conslole 10 default port 8080 and 11 on custom port 8082. And self service portal 10 on 8081 port.

[ksc]

I just find out that KSC11 Web console self service portal is not supported https://help.kaspersky.com/KSC/11/en-US/89390.htm. I guess that portal was updated or I did not see that. Wich is confusing if is not supported, and big install button self service portal, probably becasue Web console 10 version? Thanks for all replays, Grega