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How do I correct this issue on multiple PC’s?

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Hello @jman 

This usually occurs when the plugin to the correspondent version of KES is not installed, so please confirm what version the pcs have installed; download the corresponding plugin from this KB article : https://support.kaspersky.com/9333#block3  and then install it. If the issue persists, please feel free to contact Kaspersky support by opening ticket support at the support portal : companyaccount.kaspersky.com.

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