KSC console 11 install problem

[Michal]

Hello, I cannot install Kaspersky Security Center Console 11 on windows 10 I run setup and nothing happens. When I run KSCC.msi there is message: "To install the application, run the setup.exe file." Regards, Michal

[Nikolay Arinchev]

Hi, Could you please provide us with GSI log from that host?

[Michal]

Hello, Here you are.

[Nikolay Arinchev]

Thank you for that info! For further investigation please provide us with console installation logs as described at the article - https://support.kaspersky.com/9320#block2

[Michal]

Hello, Instalation logs included.

[Nikolay Arinchev]

Could you please confirm that $klconsole-YYYY-MM-DD-HH-MM-SS.log was not created during instalation?

[Michal]

Yes, it wasn't created

[Michal]

Hello, any update to my case?

[Michal]

Hello, I still have the issue

[Nikolay Arinchev]

Sorry for the delay. Please download console distributive anew and run installation once again. Please inform us about result. Thank you!

[Michal]

The result is the same. Logs included Michal

[Nikolay Arinchev]

Thank you for that info! Please run the installation with local or domain administrator privileges and inform us about result.

[Michal]

Hi Nikolay, First, the provided instalation file is the same version I run month ago. Second, I tried to run as local and doman administrator and it doesn't work.

[Nikolay Arinchev]

Thank you for that info! For further investigation please run cmd with admin privileges and install console using command "msiexec.exe /i "C:\Pah-to-distributive\Kaspersky Security center console.msi"" /l*vx c:\con_inst.log. Please provide us with all console installation logs and with con_inst.log. Thank you!

[Michal]

I got: To install the application, run the setup.exe file.

 

[Michal]

Hello,

Any update? I need this console