S.Inf Posted August 2, 2021 Author Share Posted August 2, 2021 Hello,I just created an account on ksc.kaspersky.com, and created a workspace with a KSC console.I’d like to give access to other administrators, so I created new users in this console, give them roles to manage the console.I logoff, then I try this new accounts . . . The accounts can’t login.How can I give access to new users to manage my console ?Thanks. Link to comment Share on other sites More sharing options...
Kinnari Posted August 9, 2021 Share Posted August 9, 2021 Greetings S.Inf!Please contact technical support by opening a support case at companyaccount.kaspersky.com or call 781.503.1880 option 3.Working hours: Mon–Fri, 10:00 am – 5:00 pm (ET)Excluding company holidayshttps://support.kaspersky.com/us/b2b/USTo protect you as our customer, Kaspersky Lab requires any person contacting support to be registered in CompanyAccount. When registering, each person is required to enter a valid company name and contact information.To register for CompanyAccount click on the link below:https://companyaccount.kaspersky.com/account/createOnce at this site:• Enter First name, Last name, Company Name, E-mail address.• Upload a key file (.key) or enter your 20 digit activation code.• Enter the CAPTCHA code• Accept the “terms of Privacy Statement”• Click "Create now"Once completed, you will receive an email with instructions on how to access Kaspersky Lab support.For more details, click on the link below:http://support.kaspersky.com/faq/companyaccount_helpBest Regards, Link to comment Share on other sites More sharing options...
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