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KSC 14.2.0.26967 From the administration console the network agent can't be started or stoped


GroOM
Go to solution Solved by ElvinE5,

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I got a KSC 14.2.0.26967 in a Windows Server 2016

From the KSC was installed the network agent successfully on the users PC, but from the KSC i cant remotely stop a network agent.

What could be the issue?
 

Thanks

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  • Solution

Yes, that's right, it's impossible to manage the Network Agent remotely

the agent is a link between the end device and the server, all interaction is carried out through it, stopping the agent will lead to a complete loss of control and control of the state of this device.

and a restart will not be possible due to the fact that the agent is not working and does not hear the server.

 

I think that this is done as a mechanism to protect against loss of client control

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