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Posted

Hi,

I installed patch B on our KSC 11.0.0.1131 and all seems work fine but I didn’t understand how to deploy NetAgent patch B to the clients because I received an error during package creation.

 

Is it mandatory install that patch to clients?

Thank you.

 

 

Nikolay Arinchev
Posted

Hi,

No, that is not mandatory.

However, could you please clarify what exactly was done(step-by-step) to create the installatio package?

Thank you!

Posted

Hi,

No, that is not mandatory.

However, could you please clarify what exactly was done(step-by-step) to create the installatio package?

Thank you!

 

I thought it was a package that could be distributed from KSC like KES and NA so I choose “create installation package for Kaspersky Lab application” and selected the exe.

That’s all.

Nikolay Arinchev
Posted

Please create a task for user specified installation package to deploy the patch.

Thank you!

Posted

Please create a task for user specified installation package to deploy the patch.

Thank you!

 

How can I create a task without a package previously created? I’m not aware of this.

Posted

I’m pretty sure you do not have to create a separate package. Patch B should also be automatically available under software updates. You just need to approve it for automatic installation.

 

Posted

I’m pretty sure you do not have to create a separate package. Patch B should also be automatically available under software updates. You just need to approve it for automatic installation.

 

 

I checked it and it’s not included in software updates.

Nikolay Arinchev
Posted

How can I create a task without a package previously created? I’m not aware of this.

Please open task creation wizard - Click New - Create installation package for user specified program - select patch`s exe file - wait for installation package to be created and follow task creation wizad to create remote installation task.

 

Posted

How can I create a task without a package previously created? I’m not aware of this.

Please open task creation wizard - Click New - Create installation package for user specified program - select patch`s exe file - wait for installation package to be created and follow task creation wizad to create remote installation task.

 

 

Nikolay I don’t have that option therefore I created the task with install application remotely, is it ok?

 

 

Nikolay Arinchev
Posted

I`m sorry for my mistake. The correct name is “Distribute instalation package”.

Posted

I`m sorry for my mistake. The correct name is “Distribute instalation package”.

 

Nikolay just to clarify it “Distribute installation package” can’t be used in this case because work only for distribute package between different Administration server.

I used “install application remotely” and it worked with one client.

  • 2 weeks later...
Posted

On our KSC Patch B is also not available under Software-Updates. Is there a specific reason for that? It’s awkward to publish it via extra jobs. Is there no other way to get the agent updated automatically?

 

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