KSC 10 Console Interface not showing Computers

[flaviof]

I’m using

Windows 10 Pro
Comp: 18363.628

KSC 10 Version: 10.5.1781

 

After install KSC Console (version 10 and 11) and connect to server, the computers aren’t been showed by the interface.

The computers are there but i have no idea to solve this.

I put an image attached.

[Guest #37]

Hi,

Please install KSC v11 with patch b and try.

 

If don´t work, then please upload your getsysteminfo (gsi) using the latest available version of it, to review it.

To generate the getsysteminfo (gsi) check this link: https://support.kaspersky.co.uk/common/diagnostics/3632#block7

Getsysteminfo (GSI) direct download: http://media.kaspersky.com/utilities/ConsumerUtilities/GetSystemInfo6.2.zip

Regards