KPM Keeps Shutting Down

[Guest #46760]

My KPM keeps shutting down/signing out every 20 to 30 seconds. I have updated operating system (macOS Ventura 13.3), browser (Chrome) and KIS/KPM to the latest available. Still shutting down. Anyone know why or have a fix? 

[Flood and Flood's wife]

8 hours ago, ilook4fire said:

I have updated operating system (macOS Ventura 13.3), browser (Chrome) and KIS/KPM to the latest available: My KPM keeps shutting down/signing out every 20 to 30 seconds.

Hello @ilook4fire, 

1. Read before you create a new topic! by Danila T.
2. Which KPM version is installed? 
3. Which KIS version? 
4. Has KPM been clean installed > Uninstall - Shutdown/power OFF/ON, login, download new KPM installer, Install. 
5. Recheck original issue: My KPM keeps shutting down/signing out every 20 to 30 seconds? 
6. IF it persists, contact Support: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; (provide a detailed history, steps (you've) taken to resolve, etc.), Support may request logs, traces & other data; they will guide you:

 

• Please share the outcome with the Community? 

Thank you?
Flood?+?

Edited March 29, 2023 by Flood and Flood's wife
Modified image