KLAdmin password, i cant access safe mode [MOVED]

[Edraw]

Hello everybody, for some reason my Kasperky update itself and now all functions are blocked (pics bellow) by a password, i tried to reset it with the KLAPR, but i cant access safe mode, it always put my pc in blue screen with error code 0cx000001, now some time when i play something it affect the performance cuase i cant stop the auto-analysis that are performed some days of the week, i cant even uninstall without de KLAdmin password, my own pc doesnt even has a password, so i cant even put that one.

 

[Berny]

@Edraw Welcome.

Please see this Kaspersky Support article: https://support.kaspersky.com/us/14674