KIS 2021 skipped some files in full scan

[UserL]

I have found in a recent scan report that some folders were skipped for the reason of “已傳送檔案供掃描” (translated as “the file has already sent for scanning”). What does this reason mean exactly?🤔

 

Thank you.

[Guest]

Hello @UserL!
It is necessary to create a request to Tech Support regarding the issue!

Tell me the request number please.

Thank you!