KES License Recovery After KSC Server Loss (No Backup)

[ssaidar]

Is it possible to retrieve the license key file (.key) or activation code for a Kaspersky Endpoint Security (KES) license directly from a client machine that already has KES installed and licensed?

[Tahmeed702]

On 6/26/2025 at 7:32 PM, ssaidar said:

Is it possible to retrieve the license key file (.key) or activation code for a Kaspersky Endpoint Security (KES) license directly from a client machine that already has KES installed and licensed?

Raise a ticket to https://companyaccount.kaspersky.com/account/login , explain the situation, and copy the License ID from the Workstation Keswin License section and send it to the ticket.

However, the activation is shared by a Kaspersky Partner; you may contact them. You may explain the situation of KSC Server, how it became distorted, and how the backup was lost.

[Demiad]

@ssaidar hello

Unfortunately, it is not possible to directly export a key from KES. However, all recovery methods are available and are detailed in this section: https://support.kaspersky.com/corporate/faq-for-business-products#what-to-do-if-the-activation-code-or-key-file-is-lost