KES 11.5 blocking Windows Admin Center

[MilanBortel]

Hello guys,

I’m having problem accessing Windows Admin Center via https://localhost:6516/ on a host with KES 11.5.0.590.

When searching on Google we found out https://windowsserver.uservoice.com/forums/295071-management-tools/suggestions/40916809-you-are-not-authorized-to-view-this-page-if-you-r

Has anyone seen this also? How did you solve this? :)

Cheers,
Milan

[MilanBortel]

Attaching a printscreen for better understanding ..

Not authorized to view this page

 

[ak01]

This does not really look like a Kaspersky issue/error message.

However, if you turn off KES temporarily, does the admin center work?

If yes, I would check scan encrypted traffic (put an exception for that server) or WebAV component.

[MilanBortel]

This does not really look like a Kaspersky issue/error message.

However, if you turn off KES temporarily, does the admin center work?

If yes, I would check scan encrypted traffic (put an exception for that server) or WebAV component.

Hi @ak01 ,

confirmed - when KES is disabled, WAC works just fine.. Already submitted request for technical support (INC000012291803). Will let you all know of result.. :)

Cheers,
Milan

[ak01]

Next step would be to disable each component and check if it works. When the component is found, which caused the issue, maybe there is an option for exclusions (maybe the WebAV or the “scan encrypted traffic” might cause that issue -> try to add an exclusion).