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Kaspersky VPN is garbage on Windows 11.


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DilldoTeaBaggins
Posted

Why wouldn’t you send out a message to costumers telling them not to update, your VPN that I pay for is now useless, I want a refund.

DilldoTeaBaggins
Posted

This “refund” section you linked is also garbage, it doesn’t even tell you where to go to get started on the refund process. I will be dumping ALL Kaspersky products ASAP.

Flood and Flood's wife
Posted

Hello @DilldoTeaBaggins

Go to the support page, select either Email or Chat, fill in Order & payment issues, How to request a refund

In the details, provide: 

  • The date of the purchase
  • Your full name
  • The email address you used for the purchase
  • Order number from the confirmation email

One tip: We suggest you support your request with some facts, saying something is “garbage” without explaining why is not helpful. 

Second tip: Community members (including Moderators), who assist in the Kaspersky Community, are volunteers and not on Kaspersky’s payroll. 

Thank you🙏

Flood🐳+🐋

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