Kaspersky version 21.18.5.438

[Reg Jemmett]

Downloading on  windows 7 laptop gets to Privacy and wont load beyond 99%

[Berny]

@Reg Jemmett Welcome.

1 hour ago, Reg Jemmett said:

gets to Privacy

Please see :

→ Learn how to change your privacy settings on Windows 7

→ Kaspersky applications compatibility with Windows 7

[thtmax]

On 9/22/2024 at 1:39 AM, Berny said:

@Reg Jemmett Welcome.

Please see :

→ Learn how to change your privacy settings on Windows 7

→ Kaspersky applications compatibility with Windows 7

I don't think these are what the OP wants. I also saw someone having the same problem: they are using Windows 7 and tried to install Kaspersky Standard 21.18 and got stuck at 99% for a whole day. At this point, the installer shows the installation is in the Privacy section (which I believe is what the OP means by 'gets to Privacy') and is 'Setting up Webcam and Mic Control'.

I think this problem is extremely rare or has never occurred in previous versions since I am unable to find anything similar on the Internet. Can you please suggest an alternative way to install the Kaspersky?

Edited September 24, 2024 by thtmax

[Berny]

@thtmax Welcome.

2 hours ago, thtmax said:

 Can you please suggest an alternative way to install the Kaspersky?

Please contact Kaspersky Technical Support
https://support.kaspersky.com/b2c/#contacts

[Wesly.Zhang]

Hello, @Reg Jemmett

Please check whether kb4474419 patch has been installed in windows 7?

Regards.