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Kaspersky update not working correctly


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Posted

Hi,

I installed the latest version of Kaspersky free AV. The PC has W11 installed. Kaspersky AV updates are set to automatic. I noticed that for example in the evening I have an update from the morning of the same day. I watched it today and I still had the update from yesterday morning on the PC about half an hour after turning it on. So almost 24 hours old. Why is it so bad at updating and not updating right after I start the PC, for example? I don't want to set the updates to manual or set them after an hour. Is there any way to solve this? As I wrote, I don't want to manually check for updates, and I don't want to set them to update every hour, for example, because of inappropriate performance degradation of the PC when playing a game.

Thank you for advices.

Posted

Welcome to Kaspersky Community.

 

Please, provide the exact version of KFree installed?

 

Is that system a laptop?

Posted

Hello. Version: 21.15.8.493. It's a desktop PC not a laptop.

Posted

I've found a similar case recently, but with K. Premium 21.15:

 

 

Thread in Spanish, the user finally fixed it resetting his system, so maybe there is something wrong in Your Windows...

Posted (edited)

I'll check it out. Windows is working fine. Never even had any antivirus on them, except Windows Defender. Plus he has the problem on W10 and I have W11. 

Kaspersky eventually updates itself for me, but it takes a really long time. 

I feel like Kaspersky did it to me once before, which is why I switched to Avast and then to Defender.

I'm looking at this post and I don't understand it at all. Chrome is not translating it correctly.

Edited by wildafrica
Posted (edited)

I ignored it for a few hours. I'm posting the log here. Is it possible that the databases are updated and it's just not showing up on the icon? The icon still shows the time as 11:58.

kspersky updates.png

Edited by wildafrica
Posted

Yes, that's right...I have the same time of signatures in my K. Premium...

Posted

What time, 11:58?  It doesn't work properly though, because for about 30 hours I haven't changed the time on the icon. When I updated manually, the time on the icon changed immediately.

I manually added servers for updates, turned off disturbe mod, game, battery saver and nothing changed.

Could it also be that the antivirus is updated and just the time on the icon is wrong?

Posted

Today that is the last signature update for now, it sometimes happens that for some hours no new signatures are released...

Posted

I understand, but I had that problem where the time on the icon didn't change for 30 hours yesterday. I will wait.

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