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Posted

Hey I recently bought Kaspersky Internet Security for my pc which has the operating system of Windows 10 Home.. with the Light mode it works fine.. But when I switched my pc to the dark mode, At first it seems very normal and as same as the light mode it worked fine.. But when I opened the  Pc a day after, the three apps of the Kaspersky Internet Security had vanished, they uninstalled themselves.. Also when I checked for the updates for the windows, windows showed me a error 0x80080005.. and the microsoft store  is downloading some C++ Redlist applications..

This is what I got at that day

Cause windows didn’t allowed them to be downloaded they also showed the same error code.. I was so puzzled and there wasn’t any solutions.. So I resetted my PC.. After that I switched my Pc to the light mode and  installed Kaspersky . Everything seems very very fine.. Nothing unexpected happened. Until now it didn’t cause any trouble.. But I have a great favor to use the black theme, but I’m afraid to do that.. So if there is anyone can help me with this, plz help me.😓

Posted

Hi,

Welcome.

This is not caused by kaspersky. Did you tried restore point?

Or Check disk, update troubleshooter? And last run DISM?

Posted

So it didin't caused by Kaspersky, Why suddenly the Kaspersky Applications uninstalled themselves when I turned to the dark mode?

Posted

Kaspersky can not be automatically uninstalled. 

Posted

So can you explain what happened exactly according to things that I've mentioned above?

 

Anton Mefodys
Posted

@Kavi good day,

try to check eventlogs in the OS, try to check Reliability Monitor (Control Panel\All Control Panel Items\Security and Maintenance\Reliability Monitor).

Maybe the OS was restored to a restore point made before installation of Kasperskyproduct?

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