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Kaspersky troubles with Win 10 Home Dark Mode

  • Author

Hey I recently bought Kaspersky Internet Security for my pc which has the operating system of Windows 10 Home.. with the Light mode it works fine.. But when I switched my pc to the dark mode, At first it seems very normal and as same as the light mode it worked fine.. But when I opened the  Pc a day after, the three apps of the Kaspersky Internet Security had vanished, they uninstalled themselves.. Also when I checked for the updates for the windows, windows showed me a error 0x80080005.. and the microsoft store  is downloading some C++ Redlist applications..

This is what I got at that day

Cause windows didn’t allowed them to be downloaded they also showed the same error code.. I was so puzzled and there wasn’t any solutions.. So I resetted my PC.. After that I switched my Pc to the light mode and  installed Kaspersky . Everything seems very very fine.. Nothing unexpected happened. Until now it didn’t cause any trouble.. But I have a great favor to use the black theme, but I’m afraid to do that.. So if there is anyone can help me with this, plz help me.😓

Featured Replies

Hi,

Welcome.

This is not caused by kaspersky. Did you tried restore point?

Or Check disk, update troubleshooter? And last run DISM?

  • Author

So it didin't caused by Kaspersky, Why suddenly the Kaspersky Applications uninstalled themselves when I turned to the dark mode?

Kaspersky can not be automatically uninstalled. 

  • Author

So can you explain what happened exactly according to things that I've mentioned above?

 

@Kavi good day,

try to check eventlogs in the OS, try to check Reliability Monitor (Control Panel\All Control Panel Items\Security and Maintenance\Reliability Monitor).

Maybe the OS was restored to a restore point made before installation of Kasperskyproduct?

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