Jump to content

Kaspersky Total Security subscription code declaration, without activation


Recommended Posts

Hello

On my computer I use the protection application Kaspersky Internet Security (since 2004), given that I am completely satisfied.

I recently purchased a subscription to Kaspersky Total Security.

However, I will install on the same computer the Kaspersky Total Security application when my Kaspersky Internet Security subscription expires.

QUESTION: How can I ensure that my new code will be valid after a certain period of time?

Can I register it (without activating it) on the "My Kaspersky" website, and if so, how is this done?

 

Thank you

Link to comment
Share on other sites

Thank you for your prompt reply.

I added the code to My Kaspersky portal. I haven't installed the KTS app yet.

But in My Kaspersky portal, it says "2 years protection, subscription expiration date 7-24-2024 KTS"

Why does it say an expiration date since you haven't installed KTS yet?

Edited by dimitrisp
Link to comment
Share on other sites

I do not have KTS installed on any of my devices.

My subscription was also purchased today.

The auto-renew option should take effect upon installation of the KTS application.

I must have made a mistake to declare the subscription in "My Kaspersky" and it seems that I am losing 1 year and more. I was really upset about it.

Can I cancel the registration?

Link to comment
Share on other sites

Okay! I sent a message to support and am waiting...

Although I don't think they can fix my problem since the subscription was activated automatically.

I noticed that, after adding the password to My Kaspersky, kaspersky password manager in premium version, which I have installed on the pc, was automatically activated.

Of course, I didn't want that to happen.

I think it was my mistake to declare the membership for KTS.

I'm a simple user and I didn't know enough about the activation process, that's why I asked in the forum...

So I guess I lose my two year subscription as I don't need it now!

Unfortunately for me, mistakes pay accordingly!

Do you have any other idea?

KPM.png

Edited by dimitrisp
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...