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Our Kaspersky Total Security package has expired and knowing that it is a legacy product now replaced by Kaspersky Standard Plus, do I have to uninstall Total Security and install the Standard Plus from the website or is there a link to automatically change the products.

What's the process moving forward.

Flood and Flood's wife
Posted (edited)
1 hour ago, jokev said:

Our Kaspersky Total Security package has expired and knowing that it is a legacy product now replaced by Kaspersky Standard Plus, do I have to uninstall Total Security and install the Standard Plus from the website or is there a link to automatically change the products.

What's the process moving forward.

Hello @jokev

Welcome!

  1. The subscription / license *activates* as soon as the payment has been processed, not when the software is installed. 
  2. There is no activation code, rather a License Key is automatically sent to the subscriber's MyKaspersky account, READHow to find the activation code for your Kaspersky application on My Kaspersky. The License Key is also shown in the application, after the software is installed, READWhere to find a license key for Kaspersky Standard, Plus, Premium, for Windows
  3. We prefer to *uninstall* the old (KTS) software - using Windows Add or remove programs, then clean install the *new* software. 
  4. *Important* to install the new software -> if you purchased a subscription from Kaspersky website, READTo activate a subscription on your devices:  
  5. *Important* -> after the software has been installed (you) must sign into the Kaspersky Plus application - using the same email address used to purchase the subscription, this will ensure the application & the License Key stored in the MyKaspersky account synchronise. 
  6. For the new Kaspersky range, IF purchased from a Kaspersky website, Auto-renewal is automatically ON & there's no 'switch' in the subscriber's account to turn it OFF - should you wish to turn off  Auto-renewal at any stage - prior to a subscription auto-renewing - please create a request with Kaspersky Customer Service. 

Any questions, issues or problems, please post back?

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
Added 6. Auto-renewal

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