Kaspersky takes up a lot of CPU resources for no reason

[Dawid]

Hello. After turning on the anti virus it starts taking an awful lot of cpu this happens for 3-4 minutes it takes about 30% of cp later it stops for about 5 minutes and starts again. Antivirus does not perform any scan or update during this activity. It does not give anything from scratch. At the bottom I am attaching screenshots from the task manager. Please help me urgently because with such a load on the processor it is difficult for me to use my computer.

 

[Berny]

@Dawid Welcome.  Can you please provide more details :

 

Link

 

[Dawid]

@Berny System version: Windows 10 pro x64 Build 19042

Kaspersky Anti Virus version:21.3.10.391

[Schulte]

Hello @Dawid,

looking at the first screenhot, it would be quite possible that a database update is in progress. For this a second instance of avp.exe is launched.

The reason for the CPU load in the second screenshot could be the rootkit scan.
You can disable it temporarily for testing:
main window->Scan. Scroll down to 'Background scan'.
After clicking on the cogwheel you can disable it temporarily.

How does the system behave after this?

[Dawid]

@Schulte

Disabling background scanning still consumed the same amount of CPU.

 

[Wesly.Zhang]

@Schulte

Disabling background scanning still consumed the same amount of CPU.

 

Hello,

When does this behaviro occur? Is there a pattern? Do you have downloading software running and downloading resources? Or is there any network hard disk (Cloud store) software that synchronizes files in the background? Try to disable web-antivirus and firewall component to check it.

Regards.

[Dawid]

@Wesly.Zhang The program is always on, it happens randomly.

[Wesly.Zhang]

@Wesly.Zhang The program is always on, it happens randomly.

Hello,

Could you please answer my question, OK？

When does this behaviro occur?

You say randomly.

Is there a pattern?

You say randomly.

When this behaviro occur, Do you have downloading software running and downloading resources?

Yes or no？

Or is there any network hard disk (Cloud store) software that synchronizes files in the background?

Yes or no？

Try to disable web-antivirus and firewall component to check it.

work or not work？

Regards.

[Dawid]

1. No
2. No
3. Not work @Wesly.Zhang 

[Wesly.Zhang]

1. No
2. No
3. Not work @Wesly.Zhang 

Hello,

Do you use google chrome to access some online video websites or go into some websites before this issue occur ?

Regards.

[Dawid]

 

@Wesly.Zhang 

I do not use it

Regards.

[Wesly.Zhang]

 

@Wesly.Zhang

I do not use it

Regards.

Hello，

I see chrome is running and have disk usage in you uploaded screenshot. What website do you access? and what addones do you use in google chrome?

Regards.

[Dawid]

I also use brave in chrome, I don't have any additions. @Wesly.Zhang 

[Wesly.Zhang]

Hello,

Please pay attention to observe whether this problem is caused by the browser visiting a specific webpage.

Regards.

[Dawid]

HiThe problem occurs without the browser turned off as well

 @Wesly.Zhang 

[Wesly.Zhang]

Hello,

Please export the avp settings and upload to here.

which process takes up a lot of CPU resources, avp.exe or avpui.exe?

Regards.

[Dawid]

How do I have the settings here? Please explain.more CPU resources are Taken by avp.exe

[Wesly.Zhang]

How do I have the settings here? Please explain.more CPU resources are Taken by avp.exe

Hello,

You can see this support article: https://support.kaspersky.com/KAV/21.3/en-US/82867.htm

Regards.