kaspersky sync,shanging the master password.

[Anony]

So, I went to the site to change the main password and it wouldn't leave the page, it just froze there, it wasn't a problem with my net. now I'm trying to access the vault, I can't even change the main password, which is the same, or make the backup through the windows app. 
the question is? backing up to create a new vault? will it restore the authenticator codes too? or just the passwords?
take a look at the images ...

[Anony]

syncing is back, I'll try changing the master password

 

problem with kaspersky's servers ? when I try to change the master password ?

 

 

[Alexey Todirash]

@Anony is the problem still present? Sorry for the iinconvinience it should work fine now.

[Anony]

  On 3/26/2025 at 1:15 PM, Alexey Todirash said:

@Anony is the problem still present? Sorry for the iinconvinience it should work fine now.

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now i've managed to change the main password, yesterday it was an error, it was a problem with the servers or the kaspersky website. Solved !