kaspersky security center 12 - Error conecting with admin server localhost

[cmansilla]

1- I have this error message in Kaspeksky Securty Center 12 "cant connect to (location: http://localhost:13291) error conection" 
2- i review and restart kaspersky services (we use windows server 2008), and sql services related to kaskpersky.
3- I use administrator service account to change the account to local admin account, but does not work.

 

Any idea how to fix this?
Thanks

C.

[ElvinE5]

Since you are using SQLExpress, one of the reasons may be that the database is full; Experess has a 10GB limit.

Check the current size of the default database, it is called KAV

Check the server events; you may see errors in operation there.

check the availability of backups (and their size may also indicate that the limit has been exceeded)

 

I think it will be easier for you to restore the system from a backup on a new server with the current version of KSC (currently 14.2), and update your clients, rather than on the old platform (2008) and KSC 12 trying to solve the problem.

[cmansilla]

Hi, this was the error message in event viewer

-----------------------------------------------------
Error restoring Administration Server data from a backup. #1199 Administration Server installation returned an error. Remove Administration Server, reinstall it, and restore the backup with klbackup.
-----------------------------------------------------
Stop due to error. #1192 Administration Server data is inconsistent. You must uninstall the Administration Server, install it again, and perform the restore process using the klbackup utility.
-----------------------------------------------------
Internal task error occurred.

  Task: Update task.
  Error code: 706.
-----------------------------------------------------
Internal task error occurred.

  Task: KSN Usage.
  Error code: 11.
-----------------------------------------------------
Internal task error occurred.

  Task: KS 10.1 for Server Update.
  Error code: 706.
-----------------------------------------------------
I reinstall the KES and install SQL managment and open the KAV database, after then KES works fine.
In think that was something related with sql database.

Now i will search info to install KES like cluster or similar.

Thanks

C.