Kaspersky & scanner

[Mat]

Hi all,

Hope you can give me hand with this.

I have a professional printer that has scanner included. I created a mail box in order to send what I scan directly to a shared folder on user´s computers.

If I disable antivirus, the scanner sends the document to the shared folder. If the protection is enable, it doesn´t.

What do I have to enable/disable on kaspersky?. I have Kaspresky Endpoint Security version 11.9.0.351.

Thanks in advance and best regards

[Step]

turn off Firewall - https://support.kaspersky.com/KESWin/11/en-US/128210.htm

check scan again

succeeded or not?