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Kaspersky preventing mortgage payment.


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jonzn4SUSE
Posted

Trying to go to this link to pay mortgage, but KF is blocking access.  see screenshot

https://discoverhomeloans.mtgsvc.com

If I click continue and confirm, I get the 2nd screenshot that goes to touch kaspersky. ;-))

I have to turn KF off and then I can make a payment.

KF blocking access to pay mortgate_Screenshot 2022-07-02 132305.jpg

touch kaspersky_Screenshot 2022-07-02 132530.jpg

Flood and Flood's wife
Posted (edited)

Hello @jonzn4SUSE

Welcome!

Not just Kaspersky:

image.thumb.jpeg.dca68fa459f468ce4850bb8e9a7c2e4f.jpeg

Spoiler

image.thumb.jpeg.4dd2d217400b3ba91e94f1f4c84e531b.jpeg

Thank you?

Flood?+?

Edited by Flood and Flood's wife
  • Haha 1
jonzn4SUSE
Posted

Wow...  LMAO

Had this issue also.

touch has taken over_Screenshot 2022-07-02 133154.jpg

jonzn4SUSE
Posted (edited)

Off topic... I provide support for Firefox @ https://support.mozilla.org and I have to say that I love the image upload process on this forum.  SOOOOOOOO much better!!!  It could not be simpler for the users to just drag and drop!  ;-))

Edited by jonzn4SUSE
  • Haha 1
Flood and Flood's wife
Posted (edited)

Hello @jonzn4SUSE

Thanks for posting back & the extra information!

  • There's a related topic, in the Malwarebytes Forum, False Detection website, you may wish to read & also contact (1) discoverhomeloans.mtgsvc & (2) Kaspersky support, on the support page, select either Chat or Email, then fill in Malware, Detected threat appears over & over template, submit all the information you've collected & also save the Kaspersky Report as a text file & submit that too. 
  • When it's available, please share the outcome with the Community? 

Thank you?

Flood?+?

Edited by Flood and Flood's wife
  • Thanks 1
jonzn4SUSE
Posted

Roger that... Thanks for info.... Jones out! ?

  • Like 1
Flood and Flood's wife
Posted (edited)

Additional @jonzn4SUSE

Given you've advised "I have to turn KF off and then I can make a payment" & the alert from Kaspersky: 

Web Anti-Virus, prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data. You were protected from visiting this website by Kaspersky security.

IF you've not already done so, we recommend changing password(s) & ensuring your account(s) are secure. 

Thank you?

Flood?+?

Edited by Flood and Flood's wife
  • Like 1

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