Kaspersky Plus version 21.19.7.527 gives dllhost.exe crash (kpm_integration.dll)

[Robbie65]

After Windows 11 24H2 starts there is a dllhost.exe crash (C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.19\kpm_integration.dll).

[harlan4096]

Welcome to Kaspersky Community.

 

How did You get upcoming new version 21.19? Via auto 21.18 -> 21.19 update? Or?

[Igor Kurzin]

Hi @Robbie65, do you mind submitting a ticket to technical support via https://support.kaspersky.com/b2c ? 
Let me know the ticket number, we would like to request additional information. 

[Robbie65]

Got the update via automatic update...

[Robbie65]

Hi Igor, ticketnumber is INC000016946839

[NikitaDob]

Приветствую, такая же проблема. Номер тикета: INC000016974219

[Javier Herrera]

Same here

With kaspersky premium but lack of response.

[Javier Herrera]

Today I done a fresh install of 24h2 leaving out kb5044384 and I dont see the dllhost.exe error all day. Still have dump errors every time I power on or restart pc I have a dump report of dont know what cause I dont see any errors only Kaspersky know the dump report in the folder traces.

how can someone know what that dump is about

[jpapa]

I have the same issue. Is there any update to fix this issue?

[NikitaDob]

Technical support responded with the following:

Цитата

Hello!

 

Dear user, thank you for waiting.

 

The experts filed an error (bug) with number 8096214, and the request was sent directly to the developers. Work is currently underway to study the problem. When we have any news, we will be sure to notify you as part of this request.

 

Unfortunately, at the moment this is all the information we have.

 

We apologize for the inconvenience. Sincerely, Technical support JSC Kaspersky Lab

So we're just waiting for the developers to look into the problem and release a patch. By the way, there is also a problem with patch (b).