Kaspersky password manager take too long to sync

[Jeankininho]

Hello

I am new to KPM, I installed it together with Total Security, I was interested in using it, so I imported my passwords from Google Chrome and now Sync and it is taking too long.

In total there are 1500 passwords I would like to know if there is any estimate, I saw that it is a "know issues" that could take some time the first time when doing the sync, but it already took more than 25h and still not finished.

I have also tried rebooting, creating another vault, re-importing and reinstalling, but all attempts took about 10 hours. 

 

 

It is using 3~4% of the processor:
 

 

[Jeankininho]

Just for an update. The sync ended taking about 1 week.

[Danila T.]

Hello!

Please contact support:

https://support.kaspersky.com/b2c#contacts