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Adler Medrado
Posted

Just after installed, when opening KPM on macOS it crashes, freezing the KPM with the beach ball.

Uninstalled and Reinstalled and the problem persists.

macOS Sonoma 14.5

MacBook Air - M1

Thank you in advance.

Flood and Flood's wife
Posted
17 minutes ago, Adler Medrado said:

macOS Sonoma 14.5, MacBook Air - M1

Just after installed, when opening KPM on macOS it crashes, freezing the KPM with the beach ball.

Uninstalled and Reinstalled and the problem persists.

Hello @Adler Medrado

Welcome!

Log a request with Kaspersky Customer Service  - https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, fill in the template as shown in the image; please include a *detailed history*. Support may request logs, traces & other data, they will guide you:  

image.thumb.png.7052244c704729ccffa2043f33eb2928.png

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

Adler Medrado
Posted

Thank you. I'll share, sure.

  • Thanks 1

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