Kaspersky Password Manager 9 has no proper search function

[JonataStrife]

Still having the same issue here, can’t even try to search for updates, somehow it seem like it can’t reach the update server.

 

 

 

[Danila T.]

Hello,

The release date of the patch has been moved and it will be released earlier. The patch will be available to all users up to and including December 6, 2021.

Thank you.

 

[kjj]

Hi all, 

We expect a fix of this issue in patch ‘T’.  The patch will be available to all users up to and including December 6, 2021.

Sorry for the inconveniences.

KPM Patch T was installed today. It looks like the search function is working again.

[Flood and Flood's wife]

Hello @roknos, @theilsa, @MisterEd, @kjj, @daotran, @Moonx3, @Timur Born, @ATW20times, @Leeham, @Kruk07, @JonataStrife, 

• Patch(t) appears to have fixed the original “search function” issue reported by @roknos ||  Thanks @Igor Kurzin😎  

 

IF, after updating patch(t), *your* software/machine continues to show performance issues or any other issue, do  the following:

1. Create a KPM Backup. 
2. Uninstall KPM 
3. Shutdown, power OFF computer, power ON, login, download new KPM exe. 
4. Install KPM, login, recheck performance & or other issues? 
5. IF the issue(s) persists, log a case with Kaspersky support, either via Chat or Email, fill in Application malfunction, Other template. Support may request Logs, Traces & other Data, they will guide you. 

• If selecting Chat option, we recommend you request a copy of the chat transcript, make sure you fill in your email address AFTER the chat is activated by the Chat agent & complete the Verify your email address email AFTER the chat completes.
• When it’s available, please share the outcome with the Community? 

Thank you🙏

Flood🐳+🐋

[theilsa]

Hi all, 

We expect a fix of this issue in patch ‘T’.  The patch will be available to all users up to and including December 6, 2021.

Sorry for the inconveniences.

KPM Patch T was installed today. It looks like the search function is working again.

I noticed this. I concur that the search function is working properly again. Thank you!

[daotran]

it works, it fixed